You can find out when the item is ready for delivery on the product page next to the image of the item. If you click on the "i-Button", you can also find out the shipping time to your delivery country.
Our shipping employees are doing their very best every single day to continue our worldwide shipping service as usual.
There might be delays in delivery due to local restrictions in some countries. You will be informed in time of any short-term changes.
Our warehouse is well prepared for supply shortages and stocked with numerous articles. If an article is sold out at short notice or is not available, it will be re-ordered immediately.
On the respective product page, you can see the availability of the item you wish to order. All items with a green marking and a delivery time of 1 - 3 working days are in stock and ready for immediate dispatch.
The DHL tracking number we receive in an email on the day of dispatch is forwarded to you so that you can track your order at www.dhl.de.
A change of address in your account is possible. Please note, however, that the changed information will only be taken into account with a subsequent order.
Our shipping service packs all packages in accordance with the terms and conditions and thus ensures that the items you have ordered arrive safely and securely in your country of delivery.
In case an item you have ordered has to be re-ordered and does not arrive at Kidsroom from the supplier in time, our customer service will inform you immediately about that via email.
The health of our employees, customers, and suppliers is a top priority for us.
The highest hygiene standards apply to our warehouse and delivery company. Of course, this also applies to the baby items you order as well as to your packaging. Therefore, ordering from us is absolutely safe.
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